In this illustrative video, a man logs in on a laptop and a woman uses a mobile phone, with close-ups of the laptop screen, in Warsaw, Poland, on Nov. 13, 2026. A major global outage has disrupted Microsoft 365 services, including Outlook, Teams and the Copilot AI assistant, leaving many users unable to send or receive emails. Microsoft has ruled out a cyberattack and blamed "elevated load" on its infrastructure after a large number of servers became unavailable. On Friday afternoon the company reported "encouraging recovery progress" in Europe, though it warned some users may still face intermittent issues. More than 430 million people use Microsoft 365 apps, and the monitoring site Downdetector logged about 140,000 user reports of Outlook problems from 74 countries on Thursday evening.
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